When something breaks.
Checkout script issues and broken interactions. Follow the captured events to understand the failure.
CHECKOUT INTELLIGENCE FOR SHOPIFY
Your checkout
breaks.
Find out why.
Your analytics show where shoppers leave.
Clovia helps you understand why — and what to fix next.
Free plan available Built for Shopify stores
INSIDE THE INVESTIGATION
Customer journeyInvestigated
A reason behind the abandoned cart.Evidence attached. Next step in sight.
Understand the why.
Follow the evidence.
Know what’s next.
MEET CLOVIA
A little clarity.
A better next move.
Payment errors. Shipping friction. Broken buttons. Get closer to what actually happened at checkout.
LESS GUESSWORK. MORE CONTEXT.
From “what happened?”
to “here’s why.”
One connected view of your checkout problems, the evidence behind them, and the actions worth taking.
The story behind the exit.
Follow the customer journey, see the events, and understand the evidence behind each finding. Device, cart, and checkout context stay together.
Root causes · Confidence · Journey context Clovia workspaceINVESTIGATEOPTIONAL CHECKOUT RECOVERY
Turn checkout insight
into a next step.
Clovia can send a checkout finding to Shopify Flow, so you can build a relevant follow-up in the email setup you already use. You choose the message and when it sends.
Explore Clovia on ShopifyYou control the Shopify Flow and email. A purchase recorded within 7 days can be attributed to the follow-up; this shows timing, not proof that the message caused it.
FROM INSIGHT TO FOLLOW-UP
CLOVIA FINDINGPayment problemCheckout signal detected
SHOPIFY FLOWYour workflowYou choose the conditions
YOUR EMAILA helpful follow-upYou configure the message
Purchase recorded after follow-up7-day window
A simple connection. You stay in control.
THE DETAILS MAKE THE DIFFERENCE
Not every exit
tells the
same story.
Clovia separates different kinds of friction, so you can investigate the problem with the right context.
Explore the diagnosticsWhen friction gets in the way.
Address and shipping errors, confusing interactions, and the journey that led up to an exit.
When the purchase hits a wall.
Payment declines, invalid discounts, and inventory blocks. See the reason alongside the cart context.
Clovia→Your team
Evidence, delivered.
CLOSE THE LOOP
Clarity for you.
Context for your team.
Turn findings into recommendations, get high-confidence issue alerts in Slack or email, and stay up to date with plain-English reports.
Slack & email alertsDaily or weekly reportsActionable recommendations
START SMALL. SEE MORE.
Every feature.
At every stage.
Choose how many abandoned journeys to investigate. The full diagnostic engine is included in every plan.
Starter
Find your first checkout issues.
Free
200 investigations / month
Start for freeGrowth
ROOM TO GROWMake clarity part of your routine.
$29/ month
5,000 investigations / month
Choose GrowthPro
Go deeper as your store grows.
$99/ month
20,000 investigations / month
Choose ProScale
Keep up with a high-traffic store.
$299/ month
100,000 investigations / month
Choose ScaleIncluded in every plan
- Evidence-backed root causes
- Confidence & evidence quality
- Issue clusters & drilldowns
- Slack & email alerts
- Daily or weekly reports
- Optional Shopify Flow recovery with 7-day purchase attribution
What does Clovia investigate?
Clovia analyzes abandoned checkout journeys to identify potential technical, experience, and business blockers. Findings include the supporting events, confidence, and journey context so you can assess the evidence before making a change.
How is this different from a conversion dashboard?
A conversion dashboard shows where shoppers drop off. Clovia connects individual journeys to evidence-backed findings, groups recurring issues, and turns those findings into recommendations and tasks.
Can I try it for free?
Yes. The Starter plan includes 200 checkout investigations per month, with the same diagnostic features, alerts, and reports as the paid plans.
Do I lose features on a smaller plan?
No. Every plan includes every feature. Plans differ by the number of checkout investigations available each month.
How does optional checkout recovery work?
Connect Clovia to Shopify, choose which diagnosed issues should have a follow-up, then create and activate your email workflow in Shopify Flow. Your emails and sending schedule stay under your control; connecting Clovia does not send messages. Clovia can show purchases recorded within 7 days of a configured follow-up, but that timing does not prove the follow-up caused the purchase.
YOUR NEXT BETTER CHECKOUT STARTS HERE
Less wondering.
More understanding.
Get started with Clovia
Start free. Follow the evidence.